In Sync: Bringing Nursing and Child Life Together Using Lean Processes to Improve the Pediatric Experience

Track: 30 Minute Podium

Session Number: 501B
Date: Sat, Apr 7th, 2018
Time: 10:25 AM - 10:55 AM

Description:

American Academy of Pediatrics. (AAP). (2016). Child life services.
Pediatrics, 133(5), e1471-e1478.

NRC Health. (2017). Pediatric IP Stoplight Report. Retrieved from
NRC Health website: https://catalyst.nrcpicker.com/mmcnew/
16532chsl/pinslr/default.aspx

Toussaint, J. S., & Berry, L. L. (2013). The promise of lean in health
care. Mayo Clinic Proceedings, 88(1), 74-82.
Session Type: Leadership and Management

Session Description: Getting teams in sync is hard. A leadership team used lean processes to improve interdisciplinary collaboration which led to improved post-hospital survey responses. Attendees will gain understanding of lean processes and how to leverage them for team building and integration of services to better the pediatric inpatient experience.
Primary Presenter Bio: Sarah Thompson is a Certified Pediatric Nurse and is a Nurse Manager of the Inpatient Pediatric and Pediatric Short Stay Units at The Barbara Bush Children’s Hospital at Maine Medical Center. In this role she manages a nursing team for a 37 bed mixed inpatient pediatric unit. As part of the leadership team she collaborates with interdisciplinary services, including Child Life, to improve the pediatric experience. Additionally, Sarah acts as a Gemba Coach and facilitates lean daily management processes throughout the organization. Sarah earned her Masters of Science in Nursing and Nursing Administration at Norwich University and has been working as a registered nurse for nine years.
Primary Presenter Institution: The Barbara Bush Children's Hospital at Maine Medical Center
Presenter 2 Institution: The Barbara Bush Children's Hospital at Maine Medical Center
Presenter 2 Bio: Elizabeth Shaughnessy is the supervisor of the Child Life program at The Barbara Bush Children's Hospital at Maine Medical Center. In this role she manages a team of child life specialists, oversees program development, and supervises volunteers. Her work as part of the leadership team includes collaborating with nursing management to improve the pediatric inpatient experience. Elizabeth earned her Masters of Science in Child Life and Family Centered Care from Wheelock College and has been working as a Certified Child Life Specialist for eleven years.
Presenter 3 Bio: Sherryann St. Pierre is the Clinical Nurse Leader of the Pediatric Inpatient Unit, Pediatric Short Stay Unit, and Pediatric Intensive Care Unit at the Barbara Bush Children’s Hospital at Maine Medical Center. In this role she provides leadership to the interdisciplinary team at the clinical microsystem level with expertise in evidence based practice, lateral integration of care, facilitating interdisciplinary collaboration, risk reduction, and mentoring. She is a leader and active member of many teams throughout the institution including Operational Excellence and the Pediatric Tracheotomy Team. Sherryann earned her Masters of Science in Nursing with a Clinical Nurse Leader focus from Spring Hill College and has worked as a registered nurse for five years.
Presenter 3 Institution: The Barbara Bush Children's Hospital at Maine Medical Center
Session Type: Leadership and Management

Session Description: Getting teams in sync is hard. A leadership team used lean processes to improve interdisciplinary collaboration which led to improved post-hospital survey responses. Attendees will gain understanding of lean processes and how to leverage them for team building and integration of services to better the pediatric inpatient experience.
Primary Presenter Bio: Sarah Thompson is a Certified Pediatric Nurse and is a Nurse Manager of the Inpatient Pediatric and Pediatric Short Stay Units at The Barbara Bush Children’s Hospital at Maine Medical Center. In this role she manages a nursing team for a 37 bed mixed inpatient pediatric unit. As part of the leadership team she collaborates with interdisciplinary services, including Child Life, to improve the pediatric experience. Additionally, Sarah acts as a Gemba Coach and facilitates lean daily management processes throughout the organization. Sarah earned her Masters of Science in Nursing and Nursing Administration at Norwich University and has been working as a registered nurse for nine years.
Primary Presenter Institution: The Barbara Bush Children's Hospital at Maine Medical Center
Presenter 2 Institution: The Barbara Bush Children's Hospital at Maine Medical Center
Presenter 2 Bio: Elizabeth Shaughnessy is the supervisor of the Child Life program at The Barbara Bush Children's Hospital at Maine Medical Center. In this role she manages a team of child life specialists, oversees program development, and supervises volunteers. Her work as part of the leadership team includes collaborating with nursing management to improve the pediatric inpatient experience. Elizabeth earned her Masters of Science in Child Life and Family Centered Care from Wheelock College and has been working as a Certified Child Life Specialist for eleven years.
Presenter 3 Bio: Sherryann St. Pierre is the Clinical Nurse Leader of the Pediatric Inpatient Unit, Pediatric Short Stay Unit, and Pediatric Intensive Care Unit at the Barbara Bush Children’s Hospital at Maine Medical Center. In this role she provides leadership to the interdisciplinary team at the clinical microsystem level with expertise in evidence based practice, lateral integration of care, facilitating interdisciplinary collaboration, risk reduction, and mentoring. She is a leader and active member of many teams throughout the institution including Operational Excellence and the Pediatric Tracheotomy Team. Sherryann earned her Masters of Science in Nursing with a Clinical Nurse Leader focus from Spring Hill College and has worked as a registered nurse for five years.
Presenter 3 Institution: The Barbara Bush Children's Hospital at Maine Medical Center