Is it Urgent or Emergent? Implementing a Dual Emergency and Urgent Care Department

Track: 60 Minute Podium

Session Number: 803
Date: Sun, Apr 8th, 2018
Time: 8:00 AM - 9:00 AM

Description:

Doyle, S., et. al. (2012). Outcomes of implementing rapid triage in the pediatric emergency department. Journal of Emergency Nursing, 38 (1), p. 30-35.

Hwang, C., Lipman, G. & Kane, M. (2015). Effect of an emergency department fast track on Press-Ganey patient satisfaction scores. Western Journal of Emergency Medicine, 16 (1), P. 34-38.

Laker, L., Froehle, C., Lindsell, C & Ward, M. (2014). The flex track: Flexible partitioning between low and high-acuity areas of an emergency department. Annals of Emergency Medicine, 64(6), p. 591-603.

Lutz, M., Ross, M., Chu, M., Green, T. & Dinh, M. (2014). Patient perceptions of emergency department fast track: A prospective pilot study comparing two models of care. Australiasian Emergency Nursing Journal, 17, p. 112-118.

Wiler, J., et. al. (2010). Optimizing emergency department front-end operations. Annals of Emergency Medicine, 55 (20), p. 142,160.
Session Type: Quality Improvement

Session Description: In 2015, a pediatric urgent care transitioned to provide both emergency and urgent care services in one location. Come and learn about the successes and lessons learned, and the important role our pediatric nurses played in the transition.
Primary Presenter Bio: Amy Lewis is the Director of Patient Care Services in the Network of Care at the Children's Hospital of Colorado for the past three years. She has been a nurse for 18 years, with the majority of her experience in pediatric emergency care.
Primary Presenter Institution: Children's Hospital Colorado
Presenter 2 Institution: Children's Hospital Colorado
Presenter 2 Bio: Sondra has been a nurse for 27 years, working exclusively within pediatrics. She has practiced nursing in a multitude of roles including the emergency department, operating room, ambulatory, quality and process improvement. For the past 3 years, Sondra has been in a leadership role, functioning as the Clinical Manager of an emergency/urgent care department and inpatient unit.
Session Type: Quality Improvement

Session Description: In 2015, a pediatric urgent care transitioned to provide both emergency and urgent care services in one location. Come and learn about the successes and lessons learned, and the important role our pediatric nurses played in the transition.
Primary Presenter Bio: Amy Lewis is the Director of Patient Care Services in the Network of Care at the Children's Hospital of Colorado for the past three years. She has been a nurse for 18 years, with the majority of her experience in pediatric emergency care.
Primary Presenter Institution: Children's Hospital Colorado
Presenter 2 Institution: Children's Hospital Colorado
Presenter 2 Bio: Sondra has been a nurse for 27 years, working exclusively within pediatrics. She has practiced nursing in a multitude of roles including the emergency department, operating room, ambulatory, quality and process improvement. For the past 3 years, Sondra has been in a leadership role, functioning as the Clinical Manager of an emergency/urgent care department and inpatient unit.